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weatherprood gloss sheet have slight bends/creases
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isaac_pinzon
#1 Posted : 2/10/2017 9:59:55 PM(EST)
isaac_pinzon

Rank: New User

Posts: 1
United States
Location: califonia

ive been printing out stickers on these sheets for awhile now with no problems , im now noticing that most of the sheets that have slight bends/creases on them. is this a quality control issue, or are the sheet going to come like this?
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dcarmany
#2 Posted : 2/12/2017 7:31:51 AM(EST)
Dave Carmany


Rank: Label King

Posts: 770
United States
Location: Sanford

Was thanked: 46 time(s) in 45 post(s)
I apologize for the issue that you are experiencing. The label sheets should not have any bends or creases in them. Is the issue through out the entire pack or just some of the sheets?

We are happy to replace any damaged or bad product. This may be a situation that is best to troubleshoot with one of our customer service representatives. I can have one of our representatives reach out to you by phone or it might be helpful to submit a support ticket with a picture of the damage/crease so we can troubleshoot at the link below.

https://secure.onlinelabels.com/Support/SupportRequest.aspx

Let us know how you would like to proceed. Sorry again for the issue.

Dave C.
OnlineLabels.com



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