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Rank: New User
Posts: 2 
Hey all,
I'm not sure, but it seems I have a problem.
I got from a friend from the US the OL177WX sticker paper and I loved it, so I bought the EU30165WX because I thought it would be the same, just Letter Size and A4, which would be fine, because I am in germany, but it feels not the same.
The baking paper from the US one is so much stronger and the sticker paper feels also different.
Should there be no difference or is there one?
I am really confused and I bought 100pcs but I am not happy with the EU3016WX.
Can someone give me a hint?
Thanks in advance.
Stefanie
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 Rank: Label King Posts: 770  Location: Sanford Was thanked: 46 time(s) in 45 post(s)
Stefanie - Our products that are sold from our European business unit are not manufactured with the same raw materials as we use in the USA so there can be variance in the way that the products look and feel. i am sorry for any confusion. If the product you received will not work for your purposes, we are happy to work with you on a resolution. Please reach out to our customer support at our UK division and they can work with you to return the product and issue a credit to you. https://secure.uk.onlinelabels.com/support/SupportRequest.aspxDave C. OnlineLabels.com
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Rank: New User
Posts: 2
Hey Dave,
thanks so much for your answer. I didn't know, that it is not the same, I thought, it would be.
I will send a request to the Support and thanks so much for your help.
Have a lovely christmas.
Stefanie
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