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#1 Posted : 11/14/2015 12:47:16 PM(EST)
soapwoman

Rank: New User

Posts: 2
United States
Location: Washington

I am a veteran label maker, and wish I had stock in Online Labels....
I recently switched to a new container for my liquid soap: clear, curved but not round surface. Using clear laser label stock that looks gorgeous when first applied, but ALWAYS lifts up.

Yes, I know about a clean surface and smoothing from the center outward.
Sent a sample of the product in to Online Labels, but haven't heard a word.

Suggestions? Here is a link to the product.

thanks,
Nancy
#2 Posted : 11/16/2015 11:44:01 AM(EST)
Josh


Rank: OnlineLabels Rep

Posts: 697
United States

Was thanked: 55 time(s) in 54 post(s)
I'm sorry to hear about the issue that you have experienced and I'll be happy to offer any assistance that I can.

I checked with our customer service department and they did receive your container samples late Friday. Someone will be giving you a call this afternoon for further assistance.

In the meantime there a few other suggestions that could potentially improve the adhesion of the labels on the surface of your containers.

You mentioned knowing that a clean surface helps, and this is definitely true. Quickly rubbing the containers down with rubbing alcohol to remove any contaminants, grease, or debris should promote a stronger bond and less bubbling. After cleaning the surface of the containers it's best to let them air dry as opposed to drying them with cloth or a paper towel.

Adding a slight texture to the surface of tricky containers can also help improve the strength of adhesion. This can be accomplished by using a very fine sandpaper or emery cloth. The surface of the container should be cleaned with rubbing alcohol both before and after using the sand paper/emery cloth. This method may be somewhat time consuming, but has proven to help with the bond between adhesives and plastic surfaces in the past. Additional details can be found in a recent guide that we published relating to applying labels to lip balm containers:

http://www.onlinelabels.com/articles/tips-to-applying-lip-balm-labels.htm

Another potential solution would be to consider a different, possibly smaller, label size. I'm not able to tell exactly which of our labels you are using by looking at the image that you attached, but the curve on the sides of the bottle will make it exceptionally difficult to apply any type of wrap-around label. If you are attempting to wrap-around currently, it may be worth considering small front/back labels with no wrap-around. In this scenario the labels would be lying somewhat flatter, and should be less prone to lifting up.

I hope you find this information useful. Someone from our customer service department will be contacting you shortly to discuss the samples that you sent in, and they'll be more than happy to provide additional details at that time.
#3 Posted : 11/16/2015 12:08:59 PM(EST)
soapwoman

Rank: New User

Posts: 2
United States
Location: Washington

Thanks for your reply. I have been stumped by this one for quite awhile. After posting my plea the other day it dawned on me to try the only thing I hadn't done: a smaller label (I have a vast supply of Online Label stock to play with :).

It worked. While the original label seemed to go on just fine, it wouldn't hold the shape of the curved but not round container. Once I decided that it couldn't possibly be anything related to residue on the container, and I had plenty of experience with the various label types to know that the label stock application fit the product, the only thing left to consider was the shape and/or size of the label as it relates to the complex shape of the container. Lucky for me during this busy holiday prep time, the first one I tried worked.

#4 Posted : 11/16/2015 3:40:55 PM(EST)
Josh


Rank: OnlineLabels Rep

Posts: 697
United States

Was thanked: 55 time(s) in 54 post(s)
I'm very glad to hear that you were able to find a solution to this problem. If you should require any additional details or assistance please don't hesitate to let us know. We'll always be happy to help in any way that we can.

Thank you so much for your continued business!
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