FamilyFirstSupply -
I'm sorry to hear about the issue that you're experiencing and I'll be happy to offer any assistance that I can.
Are you using tapered buckets for your products? If the base of the bucket is smaller than the top, then the bucket is tapered downward and may require a specially shaped label to adhere properly to the surface. If the base and the top are the same size, then the bucket isn't tapered and rectangular shaped labels should work fine.
You mentioned that the buckets are clean, dry, and stored at room temperature when the labels are applied. How are the buckets stored/transported after they've been filled and labeled? If they're subjected to any contact with moisture, heavy handling, or extreme temperature changes, a label material with a more aggressive adhesive could drastically improve the strength of the adhesion. We have a couple of products available that would offer a stronger adhesive:
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Aggressive White Matte - This is paper-based product with a white matte finish. It utilizes an aggressive, all-temperature adhesive that is quite a bit stronger than the adhesive on a standard products. This material is printable with both laser and inkjet printers, and is ideal for dry applications.
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Weatherproof Polyester Laser - This material consists of a polyester facestock that is durable to moisture and heavy handling. It's not a high-gloss material, but does feature an attractive satin-sheen finish that gives something of a semi-gloss appearance. This material utilizes an aggressive adhesive that will hold well to curved surfaces, even in the presence of moisture.
I'd be happy to send samples of both of these materials out for you so that you can test the labels on your buckets. If you wind up preferring one of the new materials, our customer service department would be happy to assist you with returning your previously purchased products for a refund.
Please let me know if you're interested in receiving sample sheets, and if you have any other questions I'll be happy to help in any way that I can.