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#1 Posted : 4/17/2018 8:35:39 PM(EST)
hartsbroken

Rank: New User

Posts: 1
United States

I have printed and cut so many of my labels , but cannot get them to peel off the backing once they are cut. I have tried a lot of different cut settings thinking maybe it would make a difference but it does not. I'm wasting toner and labels trying to figure out a solution. Are these just not made to use with a cutting machine?
#2 Posted : 4/18/2018 3:19:25 PM(EST)
Josh


Rank: OnlineLabels Rep

Posts: 895
United States

Was thanked: 84 time(s) in 78 post(s)
I'm sorry to hear about the issues you've experienced. The weatherproof polyester laser material is definitely recommended for use in these types of applications. We have an article on our site that features detailed cut settings for a variety of popular cutting machines. You can view this article at the link below:

https://www.onlinelabels.com/articles/sticker-paper-cut-settings.htm

If you've already tried the recommended settings for the weatherproof polyester laser material and are still having trouble removing the labels from the liner we'll be happy to investigate the issue further. You can contact our customer service department directly by dialing 1-888-575-2236, or you can submit a support ticket by visiting the link below:

https://secure.onlinelabels.com/Support/SupportRequest.aspx

One of our representatives will be more than happy to assist you in resolving this issue.
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