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#1 Posted : 10/4/2020 4:53:44 PM(EST)
Vapid

Rank: New User

Posts: 2

Thanks: 1 times
The type of material and the size of the labels don't matter. Every sheet of labels, the bottom row doesn't print the color correctly. The last half-inch is supposed to be black but the color looks more yellow/red.
#2 Posted : 10/5/2020 8:36:45 AM(EST)
Josh


Rank: OnlineLabels Rep

Posts: 698
United States

Was thanked: 55 time(s) in 54 post(s)
I'm sorry to hear about the issue. If you're experiencing the problem regardless of material type or label size it's likely an issue with the printer itself, but possibly something that can be resolved using the printer's built in maintenance functions.

What is the printer model you're using? What material type and print quality settings do you use when printing? Are you using official OEM ink from the printer manufacturer, or are you using ink from a third party? How long have you been experiencing the issue with your current printer model?

If you can provide the additional details requested above I'll be happy to locate the manual for your printer model and look for possible troubleshooting suggestions.
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