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Jim Bob
#1 Posted : 12/22/2018 2:31:27 PM(EST)
Jim Bob

Rank: New User

Posts: 1
United States

Hey, just curious if anyone else has problems with labels fading really badly?
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dcarmany
#2 Posted : 12/23/2018 7:12:00 AM(EST)
Dave Carmany


Rank: Label King

Posts: 770
United States
Location: Sanford

Was thanked: 46 time(s) in 45 post(s)
Can you provide more details on the issue? Which Online Labels' product are you using? What type of printer are you using? Are the labels getting subjected to sunlight? Are only certain colors fading?

Thanks.

Dave C.
OnlineLabels.com

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Sunshine Soap
#3 Posted : 4/9/2021 7:02:48 PM(EST)
Sunshine Soap

Rank: New User

Posts: 1
Canada
Location: alberta

has there been any resolve to the fading issues that happen on the labels. We have a brother laser, all labels never print solid always a fading from one edge to the other. This only happens with Maestro. Any suggestions ?
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Josh
#4 Posted : 4/13/2021 11:42:49 AM(EST)
Josh


Rank: OnlineLabels Rep

Posts: 895
United States

Was thanked: 84 time(s) in 78 post(s)
Originally Posted by: Sunshine Soap Go to Quoted Post
has there been any resolve to the fading issues that happen on the labels. We have a brother laser, all labels never print solid always a fading from one edge to the other. This only happens with Maestro. Any suggestions ?



Have you tried adjusting the material type setting within your printer options? Most laser printers are set as default to print on plain white copy paper. Adjusting the material type setting to a heavier option such as photo, glossy, or labels will typically provide better results since label material is much thicker than plain white copy paper.

If you've already tried making this adjustment and you're still experiencing issues with light print, please feel free to contact our customer service team directly for additional troubleshooting. You can reach them by dialing 1-888-575-2235, or by submitting a support ticket at the link below:

https://secure.onlinelabels.com/support/SupportRequest.aspx
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