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Rank: New User
Posts: 3  Location: Mountain View, California
First, you have the best options for labels I've seen.
Assuming quality is good (sounds like it is), I'll be doing repeat orders (with any luck).
However, I have a few items to report with regard to the website:
1. I didn't see any kind of CONTACT option.
Instantaneous chat isn't needed, but an email option would be nice.
(I try to report bugs privately, rather than in a public forum.)
2. When choosing options for the 1/2 labels, the URL isn't modified, so
the link always goes to the default (100 weatherproof sheets).
I wrote a reminder next to the link to change the settings to 10 removable,
but it would be nice if I didn't have to do that.
3. The good news is that I ordered a SAMPLE. The PRODUCT LINK
that appears on the sample-order page DOES have a link to the specific
product. So I saved that link and removed the reminder note.
Okay. Enough feedback. I'm a hoiping-to-grow micropreneur myself, so I
understand growing pains!
:__)
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 Rank: OnlineLabels Rep Posts: 895 Was thanked: 84 time(s) in 78 post(s)
Thanks for the feedback! For future reference, you can submit a support ticket directly to our support team by visiting the link below:
https://secure.onlinelabels.com/support/SupportRequest.aspx
You can also reach the support ticket link from any page on the site by hovering over the "Help" menu option near the top of the page and then selecting Email Us.
There are a number of different ways the individual products are linked to on the site. In some cases, certain links will provide direct access to a specific label material while other links will provide broad access to a specific size or configuration and allow the user to select the material that they're interested in purchasing. I've provided a direct link to the removable white matte half-inch circles below:
https://www.onlinelabels.com/products/OL32WR
You can directly access the sample request form at the following link:
https://www.onlinelabels.com/samples
I hope this helps. Please just let us know if you have any questions upon receiving the samples.
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