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I have bought from you for years and always get weatherproof gloss. I have zero issues with printing on them with Epson inkjet printers. I just ordered pre-printed labels from you and picked white weatherproof. I had the label printed minus the date of manufacture so I can just send through and date when needed. The labels I received are HORRIBLE. They are white weatherproof matte and do not hold the ink. I have tried every setting and the ink smears right off. I have used hair dryer to dry. I have let them sit overnight on the floor without anything cover them. NOTHING works. I just spent $800 on labels and can't use them! What can I do?????? I want to buy pre printed white gloss weatherproof like the old days. These matte finish are horrible.
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Rank: Administration
Posts: 127
Location: Sanford
Was thanked: 3 time(s) in 3 post(s)
Artsplace - I'm sorry to hear about the smearing issue. It looks like you ordered custom printed sheets which are laser-compatible materials. If you're doing additional printing on our custom printed sheets, you'll want to ensure you're using a laser printer. The White Weatherproof is coated for high heat to fuse toner and is not intended to absorb liquid ink from an inkjet printer.
Can you let me know your printer make and model so I can further investigate this for you? If you don't have a laser printer, you may want to use a secondary label to include important information like manufacture dates, expiration dates, and lot information.
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Rank: New User
Posts: 1  Location: Massachusetts
Hello Folks,
I am having the very same problem with the black ink smearing on the waterproof labels. It doesn't matter what settings I use. I have tried all your suggestions and the black will not adhere. I will have to try another company I believe because you cannot solve my problem on these waterproof labels.
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Rank: Administration
Posts: 127
Location: Sanford
Was thanked: 3 time(s) in 3 post(s)
Bee Mindful - I'm sorry you're still experiencing smearing on the Weatherproof Gloss Inkjet (WI). I see from your correspondence with our Customer Support Team that you're using an HP OfficeJet Pro 8030 printer. The manual for this printer model suggests cleaning the print heads when dealing with print quality and smearing issues. I'd recommend following the steps in the manual and then test the following paper types with the quality set to Better (standard): Thick, Photo, and Glossy. I hope this helps. Please let me know if I can assist you further.
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Rank: New User
Posts: 2  Location: Ontario
I purchased your weatherproof polyester laser labels OL625LP and OL700LP for my facial oil bottles.
Prints fine but with a couple of uses the print smudges and is almost gone. My printer is a HP Laser Jet P1102w.
I use the label setting when printing. Any assistance would be much appreciated.
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Rank: Administration
Posts: 127
Location: Sanford
Was thanked: 3 time(s) in 3 post(s)
Donna L - I'm happy to help with some troubleshooting on our Weatherproof Polyester Laser (LP). While this material is highly durable and resistant to oil, direct oil contact can cause the print to smudge or discolor. Adjusting the printer's paper type settings to Labels, Cardstock, or Transparency will provide the most durable print result. Since the LP material is a film-based label stock, selecting the Transparency paper type setting instead of Labels on your HP LaserJet Pro P1102w should improve toner fusion and prevent the print from rubbing or flaking off with wet or dry contact. For additional protection against oils, you may also want to consider adding a laminate or our Clear Gloss Laser (CL) as an overlay. Alternatively, we offer custom-printed labels on rolls that are laminated after printing and can help protect against oil contact. You can check out those options here: https://www.onlinelabels.com/custom-roll-labels.
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