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#1 Posted : 6/9/2017 1:35:07 AM(EST)
mamaw003

Rank: New User

Posts: 2
United States
Location: Florida

I just purchased 10 sheets of the OL250LP (4" x 1.5") Weatherproof Polyester Laser (Laser Only) labels. It prints beautifully and feeds through my printer great but as soon as I touch the front of the label it smears terribly. I am gonna let it sit overnight and see if it dries but if that isn't the issue and it still smears I'm wondering what I can do. If anyone has had this problem while using weatherproof labels and was able to find a solution please let me know. I can print on all my other labels with no smearing using the same laser printer it seems to only smear with the weatherproof labels.

Thanks


#2 Posted : 6/9/2017 5:27:57 AM(EST)
Dave Carmany


Rank: Label King

Posts: 732
United States
Location: Sanford

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Toner from a laser printer is fused to the material by heat when printing so there is no dry time. It should work immediately.

Can you confirm you are using a laser printer (a laser printer uses toner cartridges) and not an inkjet printer (an inkjet printer uses liquid ink cartridges)?

Can you provide the printer model that you are using?

If you are using a laser printer it is critical that you select "Labels" as the media type when running the labels through the laser printer to ensure the best possible toner fusion? You should have the option to select the media type in your print options dialog box that pops up when you print a document.

Let me know the printer model and we can help troubleshoot the issue.

Thanks.

Dave C.
OnlineLabels.com
#3 Posted : 6/9/2017 3:48:06 PM(EST)
mamaw003

Rank: New User

Posts: 2
United States
Location: Florida

Hello Dave

I currently have a Brother black and white Laser printer and wanted to print in color since these are for my bath & body products. My son has a color printer and he said I could use his but I thought it was a laser. After your response I asked him and to my shock discovered it's NOT A LASER! I'm actually relieved cause now I know it had nothing to do with the labels but the printer. I now will shop today for a color laser printer. Thanks so very much for your quick response this only makes me a more dedicated customer. I know if I ever have a question your company will be there to help.

Thanks again & God Bless!
#4 Posted : 6/9/2017 7:55:19 PM(EST)
Dave Carmany


Rank: Label King

Posts: 732
United States
Location: Sanford

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I thought that might be the case when you mentioned that the ink wasn't drying.

A color laser printer should work well with the OL250LP labels that you purchased assuming you select "Labels" as the media type. If you don't want the expense of purchasing a laser printer and would prefer to use an inkjet printer, we do have a waterproof inkjet material available in the size configuration that you purchased. It is our product code OL250WJ. You can check it out at the link below. It won't be quite as durable as the laser printable white polyester material, but it may work for your purposes.

https://www.onlinelabels.com/products/ol250wj.htm

I am happy to send you a few sample sheets for testing if you would like to fill out our sample request form at the link below.

https://www.onlinelabels.com/General/SamplesSelectItems.aspx

I hope this information is helpful. Thanks for your business.

Dave C.
OnlineLabels.com
#5 Posted : 11/14/2017 12:19:08 PM(EST)
mizpah

Rank: New User

Posts: 3
United States
Location: laredo

hello, my name is Pablo. i have the same issue, I am using Clear Gloss Inkjet OL5375CK and the Weatherproof Gloss OL713WI. I am printing on a HP envy 7640 . in specification I use another glossy paper and optimum printing. after printing when i touch the label it smears. I have let them dry for 1 day, even I have printings 1 month old and the issue is the same, do you have any advice please, or can i do something extra to seal the labels ( some kind of aerosol laminate or something) to prevent the issue with the ink. by the way i have to change of paper an use the Weatherproof Matte Inkjet OL713WJ intead the glossy I use them to print labels for water bottles . i have tested both sinking the bottles in water for several ours, and i got better results with the watherproof matte inkjet. but i rather to have the glossy finish , so please help me to find a solution.
#6 Posted : 11/14/2017 3:03:27 PM(EST)
Josh


Rank: OnlineLabels Rep

Posts: 653
United States

Was thanked: 50 time(s) in 49 post(s)
Pablo -

I'm sorry to hear about the issue and I'll be happy to assist in any way that I can.

Before trying a clear overcoat spray you should first check your printer settings:

- Material type should be set to Other Photo Inkjet Papers or Other Glossy Inkjet Papers.

- Print quality should be set to Normal. Using the Best quality setting will likely result in over-saturation, and would potentially cause smearing issues like the ones you've described.

After printing, you should allow the printed sheets to dry for 10 to 15 minutes before touching the labels or applying them.

If you're still experiencing smearing at this point, you will likely want to consider using a clear overcoat spray to provide some additional protection to your labels. We recommend a product called Krylon Preserve-It. This spray comes in a variety of different finishes - we suggest using the glossy finish for the best possible results. You can view step-by-step instructions on applying the Krylon Preserve-It to your label sheets by visiting the link below:

https://www.onlinelabels.com/articles/krylon-weatherproof-waterproof-label-overcoat-spray.htm

I hope this helps. If you need any additional information please just let us know.

Edited by user Wednesday, November 15, 2017 5:35:59 AM(EST)  | Reason: corrected link

#7 Posted : 11/14/2017 10:48:55 PM(EST)
mizpah

Rank: New User

Posts: 3
United States
Location: laredo

thank you josh, I will make some test changing the specifications on the printer following your advice, but it seems the link you posted is broken can you check it please and post it again. Thank you.
#8 Posted : 11/15/2017 5:37:13 AM(EST)
Dave Carmany


Rank: Label King

Posts: 732
United States
Location: Sanford

Was thanked: 39 time(s) in 39 post(s)
Originally Posted by: mizpah Go to Quoted Post
thank you josh, I will make some test changing the specifications on the printer following your advice, but it seems the link you posted is broken can you check it please and post it again. Thank you.


I corrected the link found in Josh's post. Here it is again:

https://www.onlinelabels.com/articles/krylon-weatherproof-waterproof-label-overcoat-spray.htm

Dave C.
OnlineLabels.com

#9 Posted : 11/21/2017 5:20:54 PM(EST)
R Squared Naturals

Rank: New User

Posts: 1
United States
Location: Bel Air, MD

I have the same problem, though I believe it's because I use essential oils and carrier oils in products that I'm labeling. Would the Krylon help with this?
#10 Posted : 11/22/2017 5:58:21 AM(EST)
Dave Carmany


Rank: Label King

Posts: 732
United States
Location: Sanford

Was thanked: 39 time(s) in 39 post(s)
Originally Posted by: R Squared Naturals Go to Quoted Post
I have the same problem, though I believe it's because I use essential oils and carrier oils in products that I'm labeling. Would the Krylon help with this?


R Squared Naturals - What is the specific issue you are experiencing?

Generally speaking, you should haven't to spray anything onto the labels after printing in order for them to work. That being said, certain types of oils have the ability to seep into the top coating on the material and can discolor or break down the coating on the glossy weatherproof inkjet labels. The Krylon spray puts a seal on the top of the ink after you have printed onto the material so it is very effective at protecting the top coating on the material and the ink from the oils. I think you will find that the sprays are very effective.

Thanks.

Dave C.
OnlineLabels.com

#11 Posted : 12/17/2017 6:29:55 AM(EST)
Nurul Ain

Rank: New User

Posts: 2
Singapore

Hi! I have the same issue as well.. im using a inkjet printer and i bought the weatherproof stickers for inkjet. i saw that you reply with the spray to coat it. however I can't seem to find that particular product in my country, (Singapore).. will it be possible for me to to purchase a clear sticker and overlap it? Of course it will double my work, but im selling these stickers and Im worried abt it. That the stickers will smudge once in contact with water.. so will overlapping causes issue such as the difficulty in peeling the stickers, etc?
#12 Posted : 12/17/2017 8:14:45 AM(EST)
Dave Carmany


Rank: Label King

Posts: 732
United States
Location: Sanford

Was thanked: 39 time(s) in 39 post(s)
Originally Posted by: Nurul Ain Go to Quoted Post
Hi! I have the same issue as well.. im using a inkjet printer and i bought the weatherproof stickers for inkjet. i saw that you reply with the spray to coat it. however I can't seem to find that particular product in my country, (Singapore).. will it be possible for me to to purchase a clear sticker and overlap it? Of course it will double my work, but im selling these stickers and Im worried abt it. That the stickers will smudge once in contact with water.. so will overlapping causes issue such as the difficulty in peeling the stickers, etc?


Nurul Ain - Is your concern the staining of the material due to the essential oils or is your concern that the labels are smearing due to being exposed to water? If you use the appropriate printer settings when printing onto the labels, water normally doesn't cause the waterproof to smudge/smear.

If you still want to go the route of applying clear labels as an over-laminate, I would recommend that you apply the clear labels onto the product after you apply the white label onto the product rather than applying the clear labels on top of the white labels while they are still on the label sheet.

We are happy to send you a sample of the clear labels for testing if you would like to fill out our sample request form. Because you are international (outside of US & Canada), there is a fee to send the samples, but it will be less than placing an order. I recommend the glossy clear labels for laser printing if you want to just use the clear labels as an overlaminate.

You can find our sample request form at the link below:

https://www.onlinelabels.com/samples

Thanks.

Dave C.
OnlineLabels.com
#13 Posted : 1/20/2018 7:00:30 AM(EST)
Nurul Ain

Rank: New User

Posts: 2
Singapore

Originally Posted by: dcarmany Go to Quoted Post
Originally Posted by: Nurul Ain Go to Quoted Post
Hi! I have the same issue as well.. im using a inkjet printer and i bought the weatherproof stickers for inkjet. i saw that you reply with the spray to coat it. however I can't seem to find that particular product in my country, (Singapore).. will it be possible for me to to purchase a clear sticker and overlap it? Of course it will double my work, but im selling these stickers and Im worried abt it. That the stickers will smudge once in contact with water.. so will overlapping causes issue such as the difficulty in peeling the stickers, etc?


Nurul Ain - Is your concern the staining of the material due to the essential oils or is your concern that the labels are smearing due to being exposed to water? If you use the appropriate printer settings when printing onto the labels, water normally doesn't cause the waterproof to smudge/smear.

If you still want to go the route of applying clear labels as an over-laminate, I would recommend that you apply the clear labels onto the product after you apply the white label onto the product rather than applying the clear labels on top of the white labels while they are still on the label sheet.

We are happy to send you a sample of the clear labels for testing if you would like to fill out our sample request form. Because you are international (outside of US & Canada), there is a fee to send the samples, but it will be less than placing an order. I recommend the glossy clear labels for laser printing if you want to just use the clear labels as an overlaminate.

You can find our sample request form at the link below:

https://www.onlinelabels.com/samples

Thanks.

Dave C.
OnlineLabels.com


Hi Dave!
Thanks for replying. I have solve this problem by adjusting the setting. However, i realised though that the black ink still smudge. I'm using Brothers MFC-J2330DW. Is the printer suitable for printing on wheatherproof labels?
#14 Posted : 1/22/2018 11:19:02 AM(EST)
Josh


Rank: OnlineLabels Rep

Posts: 653
United States

Was thanked: 50 time(s) in 49 post(s)
Nurul Ain -

Which settings did you adjust to resolve the issue? I haven't had a chance to use the Brother MFC-J2330DW, but with other printer models I've found that I'm able to achieve print results that do not smudge or smear when using the Photo or Glossy material type settings. I usually leave the quality setting at Normal rather than Best or Highest.

If you're printing with the highest quality setting you may be experiencing smudging due to over saturation. If that's the case, I'd adjust the quality setting back to Normal or Default and try printing again.

It's important to allow inkjet printed labels some time to set before applying the labels. Remove each sheet from the printer as soon as it's finished printing - don't let the printed sheets stack up in the output tray. This could potentially cause the ink to not set properly and result in smudging as well. Once you've removed the sheets from the printer let them sit for 15-20 minutes before applying them. This should ensure that the ink sets properly, and will allow for the most durable print results possible.

Of course, if you'd like to try the glossy clear material as an over-laminate we'd be happy to send you samples. You can request samples by visiting the link below:

https://www.onlinelabels.com/General/SamplesSelectItems.aspx

I hope this helps. If you need any additional information please just let us know.

Edited by user Friday, April 24, 2020 11:27:15 AM(EST)  | Reason: Added Hyperlink

#15 Posted : 7/23/2020 10:49:12 AM(EST)
Krystal Lee Acres

Rank: New User

Posts: 1

For My Cannon MG2525, I have to print in Color Ink Only mode. This uses color ink to create black, but this is the only way I can stop black ink from smearing. Other than that the water proof inkjet labels are great. With the Color Ink Only mode, even with heavy condensation the color ink will not smear or rub off .
#16 Posted : 7/23/2020 11:49:35 AM(EST)
Josh


Rank: OnlineLabels Rep

Posts: 653
United States

Was thanked: 50 time(s) in 49 post(s)
Originally Posted by: Krystal Lee Acres Go to Quoted Post
For My Cannon MG2525, I have to print in Color Ink Only mode. This uses color ink to create black, but this is the only way I can stop black ink from smearing. Other than that the water proof inkjet labels are great. With the Color Ink Only mode, even with heavy condensation the color ink will not smear or rub off .


Thank you for this suggestion! This could definitely be useful for other users that stumble upon this thread. Certain black ink formulations can have difficulty absorbing properly into the inkjet topcoat. This can often be resolved by adjusting the material type within your printer options to a photo or glossy setting, but it's great to have the option to compile black print from your color cartridges as well.

Thanks again for your post!
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