Originally Posted by: Liv ![Go to Quoted Post Go to Quoted Post](/Themes/Online/icon_latest_reply.gif)
Hi,
I purchased both OL2683WI Weatherproof Gloss (Inkjet Only) and OL1985WI 8.5" x 2"Weatherproof Gloss (Inkjet Only) for my body butter jars. The quality when printing looked great until I found out about the smudging. My printer is a brand new hp envy 6055. Paper Settings were changed to "Specialty Paper, Glossy", I printed it as an image and I thought that would have worked but black and brown ink still continues to smudge and smear especially the font. Is it the quality of the labels? I've had no issue with another brand of labels but they were Avery's matte waterproof and id prefer to use glossy weatherproof.
I'm sorry to hear about the issues. Our weatherproof gloss inkjet material has been tested across a wide selection of inkjet printers, including multiple models from HP. I haven't had the opportunity to test the material with the specific printer model you're using though. In general, we've seen excellent print durability with this material, even when placed in direct contact with moisture.
There are a few additional suggestions I can make that may help resolve the smudging issue that you've encountered. Rather than using the specialty paper setting, try using a standard photo or glossy setting. I just tried test printing a few sheets of the weatherproof gloss inkjet material using an HP Envy 4520. I selected the paper type listed as "Other Photo Inkjet Papers" and the sheets left the printer completely dry, even in areas with heavy black print.
After adjusting the paper type to a standard photo option, if you're still experiencing smudging you may want to try adjusting the print quality setting. If the print quality is set to the highest or best option the printer may be outputting too much ink, which can lead to smudging issues as well.
Something else you may want to try is forcing the printer to print in composite black rather than true black. True black print will use the black ink cartridge to output black ink, while composite black uses the cyan, magenta, and yellow cartridges to combine and create black print. Some printer models will have an option or setting allowing you to choose composite black, but I was unable to find it referred to in the manual for the HP Envy 6055. It's definitely something worth looking into though, considering the problem you've experienced so far has been isolated to black print.
Finally, we do have some instructions on applying a clear overcoat spray to your labels. You can view the article at the link below:
https://www.onlinelabels.com/articles/how-to-make-labels-waterproof
If you're unable to resolve the smearing issue entirely, this should significantly improve the print durability.
I hope these suggestions help. If you need any additional information please just let us know.