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#1 Posted : 6/24/2016 4:30:20 PM(EST)
Jayke

Rank: New User

Posts: 1
United Kingdom

Hi,

Hope someone can help me, Ive just had to replace my printer as the 1st one i had broke, I now have a HP LaserJet 500 M551 but im getting problems with the 37mm Circle labels not aligning properly over the complete page, Some line up perfect when other are out by quite a bit.


Im using Internet explorer to print them from the online software, and have windows 7 64bit pro.


Any help would be greatly appreciated


Thanks
#2 Posted : 6/26/2016 7:53:04 AM(EST)
Dave Carmany


Rank: Label King

Posts: 769
United States
Location: Sanford

Was thanked: 46 time(s) in 45 post(s)
Jayke -
I'm sorry to hear about the issues that you are experiencing. Can you provide some more specific details? Is there a pattern to how they are off?

You will find some good tips our alignment guide at the link below.

http://www.onlinelabels.com/articles/printer-alignment-guide.htm

It is also critical that you are using Adobe Acrobat Reader and page scaling is disabled.

Can you please provide more details so I can continue troubleshooting the issue?

Dave C.
OnlineLabels.com
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