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#1 Posted : 1/6/2018 8:59:58 PM(EST)

Rank: New User

Posts: 1
United States
Location: Pittsburgh

I’ve had problem with the ink coming off my labels after they have bee on there. People are going to touch them - I put a clear one over some but that’s takes more time & sucks!! Please help
#2 Posted : 1/8/2018 8:34:09 AM(EST)

Rank: OnlineLabels Rep

Posts: 895
United States

Was thanked: 84 time(s) in 78 post(s)
I'm sorry to hear about the issue that you've experienced. Based on your description of the problem it sounds like you may be dealing with an issue related to toner fusion. Adjusting the material type setting to a heavier option should provide more durable printing results. When using the Weatherproof Polyester Laser material I've had the most success using the Photo/Glossy or Labels material settings.

A heavier material setting will typically instruct the printer to feed the sheets more slowly and at a higher fusing temperature. This will promote a better bond between the toner and the surface of the label sheets.

I hope this helps. If you need any additional information please just let us know.
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