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I can scratch the print with my fingernails. The label is weatherproof Poly. Is that normal? When printing, I chose the media type as "Label". My other options are thick paper, thicker paper, bond paper. Should I try something different? Thanks
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 Rank: OnlineLabels Rep Posts: 895 Was thanked: 84 time(s) in 78 post(s)
I'm sorry to hear about the issue. If you're able to scratch away the print with your fingernail then you're dealing with a toner fusion issue. Trying one of the heavier material type settings will most likely resolve the problem. Using a heavier material type setting will increase the fusing temperature and should provide a more permanent bond between the toner and the surface of the label sheet.
Based on the options you listed I would try using the Thicker material type setting. I've also had a lot of success using the Glossy Paper setting on my Brother laser printers with the weatherproof polyester material in the past. If your printer model has a Glossy Paper setting it may be worth trying as well.
I hope this helps. If you need any additional information please just let us know.
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