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#1 Posted : 3/28/2021 1:35:20 AM(EST)

Rank: New User

Posts: 1

I’m trying to use the mail Merger function in Microsoft word. I’m using OL820RX
When i select and look at the available templates, OL820 nor OL820RX is listed.

Please advise. I am trying to import a list of information from an excel document into these labels
#2 Posted : 3/29/2021 12:24:07 PM(EST)

Rank: OnlineLabels Rep

Posts: 895
United States

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Stella -

Thanks for your inquiry. Unfortunately, not all of our products have templates available within the mail merge section of Microsoft Word. We do have a guide that provides step by step instructions for manually creating a matching template for use with the mail merge function in Word:

This guide is broken down by version of Microsoft Word, so be sure to look for the section that applies to whichever version you have installed.

We also provide full mail merge functionality within our program, Maestro Label Designer. You can view a detailed guide for setting up a mail merge in Maestro Label Designer by visiting the link below:

If you need any assistance setting up your mail merge in either program, please contact our customer service team directly for assistance. You can reach them by dialing 1-888-575-2235, or by submitting a support ticket at the link below:
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