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#1 Posted : 5/20/2021 8:52:27 PM(EST)
Ashley M

Rank: New User

Posts: 1
United States
Location: Maine

I recently purchased a Mac desktop computer and tried to print my labels the same way I always had with my Dell laptop, but I am unable. I have downloaded Adobe, and still nothing. I checked my printer itself by going to another site to print and it worked just fine. If anyone can help me trouble shoot, I would really appreciate it.

Thank you,
Ashley
#2 Posted : 5/21/2021 9:48:08 AM(EST)
Josh


Rank: OnlineLabels Rep

Posts: 828
United States

Was thanked: 65 time(s) in 64 post(s)
I'm sorry to hear about the issues you're experiencing. One of our customer service representatives will be happy to walk you through the troubleshooting process so that you can print labels using your new computer. You can reach our customer service team directly by dialing 1-888-575-2235, or by submitting a support ticket at the link below:

https://secure.onlinelabels.com/support/SupportRequest.aspx
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