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#1 Posted : 12/23/2023 10:21:43 PM(EST)
Anitta

Rank: New User

Posts: 1

Hello, does anyone has a tech issues today? Looks like a server issue, can not complete any design: the screen is freezing, all changes or objects deleted. Page is crashing every 3-5 min. Object adding is not working.
#2 Posted : 12/24/2023 8:32:31 AM(EST)
Dave Carmany


Rank: Label King

Posts: 770
United States
Location: Sanford

Was thanked: 46 time(s) in 45 post(s)
Anitta - I am sorry to hear about the issue you experiencing. I checked with our technical team and they are not aware of any server issues on our end that are impacting the performance of Maestro Label Designer.

You may want to try clearing your browser cookies and restarting your browser to see if that helps resolve the issue. We are happy to trouble shoot, but we will need additional information.

Thanks.

Dave C.
OnlineLabels.com
#3 Posted : 6/25/2025 4:49:02 PM(EST)
Blessed Creek

Rank: New User

Posts: 1
United States
Location: Connecticut

I am experiencing technical issues as well. I cannot print; however, I can design.
#4 Posted : 6/26/2025 11:28:40 AM(EST)
Jessica

Rank: Administration

Posts: 187
Location: Sanford

Was thanked: 6 time(s) in 6 post(s)
I'm sorry to hear you're having issues printing. If you're able to design and save within Maestro Label Designer, the printing issue may be related to your local network. Can you provide more details on what you're experiencing when you try to print? Are there any specific error messages?

You can also reach out to our Customer Support Team directly at 888-575-2235 or by submitting a support ticket here: https://secure.onlinelabels.com/support/SupportRequest.aspx
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