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Rank: New User
Posts: 1  Location: Washington
I am having alignment issues with my 2" circle labels. They are coming out to the far right of the page. This has never happened in the past and it is so frustrating. The label sheets are smaller than a regular letter paper.
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Rank: Administration
Posts: 194
Location: Sanford
Was thanked: 7 time(s) in 7 post(s)
Amanda, I'm sorry to hear about the alignment problems. Here are our printing recommendations. I also noticed you mentioned a variation in sheet size. The OL5375 you bought should measure 8.5" x 11", with side margins of 0.15625" (5/32). If either measurement deviates by 0.125" (1/8) or more, it can cause misalignment. Please let me know, and we'll replace any sheets that don't meet specifications. I have included a few steps below that can help resolve most alignment issues. - Stack your sheets neatly and evenly in the printer tray so that they feed as straight as possible into the printer.
- Select the "Download and Print" option from the "Print" menu and print your design from Adobe Reader. Adobe Reader is the recommended PDF viewer for use with Maestro Label Designer.
- In your print dialog box, confirm that "Actual Size" is selected and that "Fit to Page" (or "Page Scaling") is unchecked.
- Click into "Preferences" or "Advanced Options" from your print dialog box and adjust the paper or media type. Selecting a heavier material type like labels, cardstock, or transparency can slow down the printing speed, decreasing some of the sheet's shifting.
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