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#1 Posted : 11/26/2013 11:22:36 AM(EST)

Rank: Administration

Posts: 53

One of the most common reasons why paper jams occur is unclean printers. While printing labels, the paper may jam near the exit. This may be due to unclean rollers at the exit tray. It is recommended to keep the inside of the printer as clean and dust free as possible. It is suggested to use a lint free cloth and some alcohol based cleaner to clean the printer. Make sure you are using clean printer paper. We recommend you clean your printer every six months or so. Usually cleaning should be done every time you change cartridges.

Also, note that in some cases there can be incompatibility issues with the label sheet and printer. If after cleaning you are still experiencing jamming please call 1-888-575-2235.
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