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Labels Tearing
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Beach Bird
#1 Posted : 4/25/2014 2:54:08 PM(EST)
Beach Bird

Rank: Member

Posts: 17
United States
Location: Pensacola Beach, FL

Thanks: 2 times
I'm finding that some of my weatherproof gloss labels tear when I peel them off. Is there a special way to remove them? It's happenes with the 2 inch circle most especially.

Thanks so much!
Robin
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dcarmany
#2 Posted : 4/28/2014 9:19:39 AM(EST)
Dave Carmany


Rank: Label King

Posts: 769
United States
Location: Sanford

Was thanked: 46 time(s) in 45 post(s)
I had our quality team check into the 2 glossy weatherproof inkjet products that you purchased. In both cases, you purchased quantities below 100 sheets so we don't have lot number information to do further investigation of the production run.

The issue could be related to our cutting die having a small nick or area where it didn't cut perfectly. I have asked our one of our customer service team members to reach out to you to further investigate the situation. If it is a bad die cut, we can send you some additional sheets at no charge.

Thanks for the feedback.
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