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labels wont align in Illustrator
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teags
#1 Posted : 11/22/2014 2:58:51 PM(EST)
teags

Rank: New User

Posts: 1

I finished designing my labels and have printed them out several times. None of them align with the template I downloaded from this website. I am using Adobe Illustrator. Any tips would be helpful. I'm using label OL5375WX. I tried all options when printing but zero luck. This is so frustrating bc it should be simple like when using Avery labels.
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dcarmany
#2 Posted : 11/23/2014 8:59:09 AM(EST)
Dave Carmany


Rank: Label King

Posts: 769
United States
Location: Sanford

Was thanked: 46 time(s) in 45 post(s)
I'm sorry to hear about the issue that you are experiencing. I am confident that we can help troubleshoot the issue.

I will need to get some additional details. In what way is it off? Can you provide some more specific details on how it is off. Are you making sure to bleed color over the edge of the label. We recommend at least 1/8" to 1/4" bleed over the edge of the label. You can see an example at the link below.

http://www.onlinelabels.com/Support/Maestro/AlignmentGuide/Printer-Bleed.aspx

Our customer support team can also offer some help if you would like to send over a copy of your file. You can submit the file to us at our support section at the link below and one of our reps can review your design.

https://secure.onlinelabels.com/Support/SupportRequest.aspx

Thanks.

Dave C.


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