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#1 Posted : 9/16/2015 5:43:17 PM(EST)
Visions

Rank: New User

Posts: 1
United States
Location: Oregon

It seems, not matter what I do in the alignment wizard. When I print, I will have labels that are not lined up correctly, especially if I print multiple sheets.

I am using a laserjet 4600dn and OL2088LP 1.5 circle labels.


#2 Posted : 9/17/2015 7:27:22 AM(EST)
Josh


Rank: OnlineLabels Rep

Posts: 895
United States

Was thanked: 84 time(s) in 78 post(s)
I'm sorry to hear about the alignment issues that you have experienced and I'll be happy to offer any assistance that I can. I'll just need some additional details before I can provide you with tips on how to potentially improve your alignment.

Are the labels misaligned uniformly in one direction (too far left/right/up/down)?

What program are you using to print your labels?

Once you've responded with these details I will be happy to take a deeper look into your issue and work to provide you with some possible solutions.
#3 Posted : 9/20/2015 10:56:03 PM(EST)
chelseyd

Rank: New User

Posts: 2
Canada
Location: Clavet, SK

Hello:
I am having the same issue with the 2" circles. I did notice that the blank space above and below the circles on the blank sheet is not even. My labels are printing slightly low and slightly to the left. And if I switch the paper around, they print slightly high and slightly to the left still. It seems as though the template is not in the correct position causing the labels to print slightly to the left. And it seems the unequal amount of space above and below the blank labels would account for them printing to high or too low. Please help!!!!!
#4 Posted : 9/20/2015 11:03:26 PM(EST)
chelseyd

Rank: New User

Posts: 2
Canada
Location: Clavet, SK

I am using microsoft word. my printer is a HP Officejet Pro 8620
#5 Posted : 9/21/2015 11:28:39 AM(EST)
Josh


Rank: OnlineLabels Rep

Posts: 895
United States

Was thanked: 84 time(s) in 78 post(s)
chelseyd -

I'm sorry to hear about the alignment issues that you are experiencing and I'll be happy to offer any assistance that I can. Printing round labels within Microsoft Word can be a difficult task due to the fact that the program doesn't support true circular grid lines. Microsoft also makes it tough to manually change the page margins within Word to resolve minor alignment issues.

Have you tried using our Maestro Label Designer software yet? This program will provide you with a true, circular design area and tools to assist in improving page alignment if the labels print off-center at all. We provide this program completely free of charge with any order placed with our company. You can access Maestro Label Designer by visiting the link below:

http://www.onlinelabels....abel-design-software.htm

You can view an extensive guide on alignment techniques within Maestro Label Designer at the following link:

http://www.onlinelabels....ide/Alignment-Guide.aspx

If you have any questions about the program, or if you need an activation code, please contact our customer service department. You can reach them directly by phone at 1-888-575-2235 or you can submit a support ticket below:

https://secure.onlinelab...port/SupportRequest.aspx

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