Rita Bee -
Since the template opens properly within Microsoft Word on your PC there has to be something specific about the settings within the Mac version of Word that is causing the template to split itself onto two pages. I was looking around Microsoft's support forums to see if I could find anyone that was experiencing a similar issue within Word for Mac.I was able to locate a thread where a user reported a similar issue. They claimed to have resolved the issue by following the steps listed below:
- Click on "File" and then select "Page Setup"
- When the "Page Setup" dialog box appears it should be set to "Page Attributes". If "Page Attributes" is not selected, please choose "Page Attributes" from the drop down menu near the top of the "Page Setup" dialog box.
- Once you've confirmed that "Page Attributes" is selected look for the option titled "Format For" and then select "Any Printer"
- Proceed to print your document
I can't say for certain if this will resolve your problem as I haven't been able to replicate the issue myself, but it seems to have resolved similar issues for other users of Microsoft Word on Mac.
If the steps listed above don't resolve the issue, you may want to consider trying our label design program, Maestro Label Designer. This program is built to work specifically with all of our label configurations and has templates for each of our items included. We provide Maestro Label Designer for free with any order placed at OnlineLabels.com. You can view more information about the program at the link below:
https://www.onlinelabels...abel-design-software.htmIt's important to note that you'll have a much easier time designing round labels using Maestro Label Designer when compared to Microsoft Word. Word is not built to handle or display rounded gridlines, so you would be designing into square gridlines for rounded labels. It works well enough for simple text-based labels, but anything with graphics may prove tricky to align perfectly. Maestro Label Designer will provide a true circular area for you to design into, as well as tools that make working with graphics and images considerably easier when compared to Word.
I hope this helps. If you need any additional information please just let us know.