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#1 Posted : 10/1/2020 9:33:13 AM(EST)
mapspringer

Rank: New User

Posts: 2
United States
Location: Tennessee

Thanks: 1 times
I use Pirateship's 2 per sheet option to print USPS labels via PDF, so I ordered 4x6 labels from Online. The stickers are great, but the print position still does not line up, and you cannot adjust it on Pirateship. Therefore, my workaround has been to copy a screenshot of the label and paste it into a blank 4x6 doc template and position it there. Quite a pain that seems unnecessary! Any suggestions?

thanks-
'springer
#2 Posted : 10/1/2020 12:27:01 PM(EST)
Josh


Rank: OnlineLabels Rep

Posts: 698
United States

Was thanked: 55 time(s) in 54 post(s)
Thanks for your inquiry. It sounds like you may have purchased our product OL145, which isn't listed as compatible with the Pirate Ship software. We do offer five different sheet configurations that have been tested with Pirate Ship and should provide you with better compatibility. You can view these products by scrolling down to the Pirate Ship section on our shipping labels page below:

https://www.onlinelabels.com/uses/shipping-labels

If you'd like to try sample sheets of any of these products you can enter a request at the link below:

https://www.onlinelabels.com/samples

If you're unable to use the labels that you've already purchased you can initiate a product return and refund by visiting the link below:

https://www.onlinelabels.com/support/returns

I hope this helps. If you need any additional information please just let us know.
#3 Posted : 10/1/2020 12:35:33 PM(EST)
mapspringer

Rank: New User

Posts: 2
United States
Location: Tennessee

Thanks: 1 times
Hey Josh, Aargh! I did not see that section when I ordered. I've been using them, so no sending back. BUT, I did just order other labels today- any way to included samples of the OL1499 with my order??

Thanks!
#4 Posted : 10/1/2020 12:42:07 PM(EST)
Josh


Rank: OnlineLabels Rep

Posts: 698
United States

Was thanked: 55 time(s) in 54 post(s)
I was able to locate your order in our system but it was already shipped out this morning. I'll be happy to have samples sent separately, and we'll get those shipped out for you today as well. If you have any questions upon receiving the samples please just let us know.
 1 user thanked Josh for this useful post: mapspringer
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