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Rank: New User
Posts: 2  Location: Mississippi
I'm making clear labels for a product we'll be selling, but the ink is smearing, smudging, or whatever you call it. Is there a solution that I can apply to my situation. I'm using a Hewlett Packard HP OfficeJet 6962 Inkjet printer.
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Rank: New User
Posts: 2 Location: Mississippi
I just figured it out. It looks like I have an ink jet printer and the labels are for laser jet printers. Problem solved.
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 Rank: OnlineLabels Rep Posts: 895 Was thanked: 82 time(s) in 77 post(s)
I'm glad you were able to diagnose the issue. You can initiate a product return for the laser label material by visiting the link below:
https://www.onlinelabels.com/return.htm
We'll be happy to offer a refund on any unused sheets. If you need any assistance setting up the return, or placing a new order for the correct item, please contact our customer service department. You can reach them by phone at 1-888-575-2235, or by submitting a support ticket at the link below:
https://secure.onlinelabels.com/support/SupportRequest.aspx
I hope this helps. Please let us know if you need any additional information.
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