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Posts: 1 ![United States United States](/Themes/Online/flags/us.png) Location: SC
We just opened our latest order of OL244KW stock and found they were printing wrong. They are short on one side by 0.125" (1/8"). I've attached a photo to show the printed problem. I adjusted the margin on my print but it should be fixed and my product replaced. ![Margins shown on OL244KW Margins shown on OL244KW](https://cocobonchocolatier.com/wp-content/uploads/2021/04/IMG_1877-scaled.jpg)
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![](/Images/Ranks/logo2.gif) Rank: OnlineLabels Rep Posts: 895 ![United States United States](/Themes/Online/flags/us.png) Was thanked: 84 time(s) in 78 post(s)
I'm sorry to hear about the issue with your most recent order. Our customer service team will be happy to assist you in replacing the product. Please send a support ticket to the link below with your picture attached:
https://secure.onlinelabels.com/support/SupportRequest.aspx
Once you've submitted the ticket, you'll receive a response shortly with instructions on how to proceed.
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