Mrbeto - We base the
Maestro Label Designer activations length on how long we expect the labels that you have purchased to last. In some cases, customers require longer to complete a project than what the code will last. In these situations, we are happy to extend activation if the customer lets us know that a project will take longer than the length of activation that was provided.
When creating Maestro Label Designer, we decided to create activation codes so that there was added value for customers to use us as opposed to buying from the office supply store or another supplier (and then using our software). We feel there is enormous value in Maestro Label Designer and its included tools. There is a lot of different business models out there for how companies provide their software products. We feel this works well for us and a vast majority of our customers. Honestly, our goal is not to make money on our software. Our goal is to sell the labels.
In regards to the watermark that appears when activation runs out - it is very small and usually only impacts the top 0.5" - 1" of the page. In addition, customers have the ability to generate the PDF without the watermark while Maestro Label Designer is activated and then save that PDF file to their local computer. In other words, once a label is designed it is not necessary to even go back to Maestro Label Designer unless a user wants to edit an existing label.
I checked your account and see that you purchased an activation code when your 6 month code ran out. I have gone ahead and extended that activation to 1/10/2016. I will also credit you (on your credit card) for the activation code that you purchased today.
I hope this helps. We appreciate your business. I think you will find that our pricing and selection is significantly better than the big brand name who you claim gives you software forever. In fact, I think you will find that you could afford to buy activation several times over (even though you don't have to!) and you would still see big savings compared to office supply store pricing & options.
Thanks.
Dave C.
OnlineLabels.com
