Originally Posted by: jade Hi,
My labels are not printing aligned. When in the design program, the layout is perfect, and nothing is over the edge of the label shown. When I printed, I followed all the steps to make sure I selected "actual size" and not "fit" , as directed. Still, part of my labels were cut off. I now have wasted an entire sheet (another issue, as I can't figure out how to edit one label at a time, as opposed to the entire sheet) ... Can anyone help me ASAP?! I need these printed by tomorrow.
Thanks,
Jade
Jade - I am sorry to hear about the issue you are experiencing.
Can you provide some additional details on how much it is off and the direction it is off? If I know the specific amount it is off and the direction it is off, I can let you know the appropriate margin adjustments. It is common to have to make some adjustments to the margins in your Page Setup in Maestro Label Designer if you are trying to print something and your design doesn't have a lot of room for movement. There is always going to be some slight movement when the product feeds through the printer and you have to account for that in your design. Therefore, it is critical that you have added a bleed to your label design if you have color going to the edge of the label. It is also critical that you have objects in your design at least 0.125" of an inch from the edge of the label to ensure that you don't have parts of the design going off the label.
I recommend that you check out printer alignment guide at the link below to see our most common recommendations.
http://www.onlinelabels.com/articles/printer-alignment-guide.htmOur customer service team is happy to work with you over the phone to help if you need to get your project completed right away. Our customer service team can access and view your designs to help make adjustments and recommendations on the phone. You can reach our customer service team at 1-888-575-2235 from 8:00 AM EST - 8:00 PM EST Monday - Friday.
Maestro Label Designer does support the option to print different label designs on the same sheet. You would need to use our multiple design tool. You can read instructions on how to do this at the link below.
https://www.onlinelabels.com/Support/Maestro/GettingStarted/Multiple-Partial.aspxLet us know if you need additional help.
Thanks.
Dave C.
OnlineLabels.com