Originally Posted by: normasu ![Go to Quoted Post Go to Quoted Post](/Themes/Online/icon_latest_reply.gif)
Printer model is Canon Pixma MX 920
I am using OEM inks
The smearing happens after the printer process if I touch the labels
The ink is not drying even after letting the labels dry for a while
All colors smear
Ive tried using different material settings but its the same outcome for all
I tried laminating the labels which defeat the purpose for which I purchased them
I'm sorry to hear about the issues you've experienced and I'll be happy to offer any assistance that I can. We've tested both the white gloss and clear gloss materials for inkjet printing with a few different Canon PIXMA printer models over the years and have had a lot of success. I haven't had the opportunity to use Canon PIXMA MX920 specifically, but we have received some very positive feedback from customers who have used this printer model with both material types in the past.
Based on the feedback we've received from our customers along with information located within the printer manual, there are a few different printer settings that you should try if you haven't already.
Setting the material type to one of the photo options should provide the most durable print results. The following material type settings should be the best options to try:
Photo Paper Glossy
Glossy Photo Paper "Everyday Use"
Matte Photo Paper
If you've tried those material type settings are still experiencing smearing or smudging issues you should make sure that your print quality is set to standard rather than high. The high print quality setting could potentially lead to over-saturation of ink on the facesheet, which could be the root of the smearing that's occurring.
As with any printable inkjet material it's important to let the printed sheets sit for awhile before attempting to use the labels. If possible, letting the sheets sit for a couple of hours should ensure that the ink sets properly.
If you've tried all of the suggestions listed above and are still having issues, you may want to try using a protective overcoat spray. We recommend a product called Krylon Preserve-It. You can view a step-by-step guide on applying a clear overcoat spray by visiting the link below:
https://www.onlinelabels.com/articles/krylon-weatherproof-waterproof-label-overcoat-spray.htm
I hope this helps. If you need any additional information please just let us know.