Originally Posted by: Leah
I am having the same issue with OL143WS. I have tried several different ways of removing borders, all of which show "no border" - and yet the borders print. What was the solution? Is there an Avery equivalent template?
Our product OL143WS is a custom sized item that does not have an Avery equivalent. The only template currently available for this product on our website is a PDF template for use in graphic design programs like Adobe Illustrator. Which program are you currently using to open and edit the PDF template? I know that the outlines on our PDF templates can be manually deleted in Adobe Illustrator, but it's possible that some PDF editing programs may not be able to delete or hide the outlines.
We could potentially generate a template for this item in Microsoft Word if that would be helpful for you. Because Microsoft Word only allows for rectangular grid lines these templates are best suited for designs that feature basic text or very simple graphics. If you'd like for us to generate a Microsoft Word template please just let us know.
We also provide free access to our label design software, Maestro Label Designer, with any order placed. This program will allow for greater flexibility if you need a more advanced design than what Microsoft Word allows for. You can learn more about Maestro Label Designer and access the free trial along with the template for OL143WS by visiting the link below:
I hope this information helps you resolve the issue. If you need any additional details or if you'd like a Microsoft Word template please just let us know.